All personal data that Users provide through this website (hereinafter, “the Website”), or through forms, subscriptions or campaigns on Facebook, Google and other social networks managed by Drency, will be stored and processed in files owned by Canal IP Network S.L., owner of the Drency trademark, for the purpose of maintaining and managing the Website, facilitating the contracting of the services and products offered, and communicating with Users by email, social networks or any other electronic or physical means.

By registering or completing any form on Drency, the User expressly agrees to receive informational and promotional communications from Drency related to products, services, content, discounts and news in the field of the community and related products and freebies. The User may cancel their subscription or unsubscribe at any time through the link included in each email or by requesting it in writing.

Purpose and legal basis

Personal data is collected for the following purposes:

Management of the services contracted or requested.
Communication with users and sending of information of interest.
Sending of promotional communications or newsletters related to Drency.
Analysis of use of the Website by means of cookies, in order to improve the user experience.

The legal basis for the processing of personal data is the express consent of the User when accepting this policy or when sending any form.

Obligations of the User

The User guarantees the truthfulness and accuracy of the data provided and undertakes to communicate any modification. The User will be responsible for any damages that may arise from the inaccuracy of their data. Likewise, the User undertakes to indemnify Canal IP Network S.L. for any claim or sanction arising from the breach of this Privacy Policy.

Exercise of rights

Users may exercise their rights of access, rectification, erasure, restriction of processing, data portability and objection, by means of a written communication addressed to:

Canal IP Network, S.L.
via email: marta(@) drency.com

A copy of the ID card, passport or other valid identification document must be attached.

Data security

Canal IP Network S.L. maintains the security levels required by current legislation to protect personal data and has adopted all the technical and organisational measures necessary to prevent their loss, misuse, alteration, unauthorised access or theft.

Cookies

Cookies are files sent to the browser from a web server for the purpose of recording the User’s activities during their browsing. Drency uses its own and third-party cookies for the following purposes:

Usability cookies: to improve the browsing experience.
Web analytics cookies: to obtain statistical data on use of the site (pages visited, duration of the visit, geographical origin, etc.).
Advertising cookies: to display advertising adapted to the user’s interests.

The User may configure their browser to block or delete cookies. For more information, please consult the help section of the corresponding browser.

Disclosure and communication of data

Drency does not sell or rent personal data to third parties. However, it may share them with trusted entities when necessary for the proper functioning of the services, in the following cases:

To process online payments through third-party payment platforms (see corresponding privacy policy).
We share personal data with a limited number of courier providers, in order to deliver the products that the User has purchased.
We share personal data: (i) to comply with applicable law; (ii) to enforce our contractual rights; (iii) to respond to requests from courts, government agencies, regulatory agencies and other public authorities, which may include authorities outside your country of residence.
We share personal data with a limited number of external providers (courier companies, hosting companies, lawyers and accountants, etc.) that help in the regular development of the company’s activity.

Third-Party Providers Used for Payments and Product Sales

Stripe — Payment Processing
Where Users purchase products and/or services through the Website, payments are processed by Stripe (third-party payment service provider). For this purpose, CANAL IP NETWORK, S.L. may communicate to Stripe the personal data strictly necessary to process the transaction and manage payment-related operations (e.g., identification and contact details, billing details, transaction details, and payment authentication/security information). CANAL IP NETWORK, S.L. does not store full payment card details on its own systems.

Systeme.io — Sales Pages, Order Forms, Email Delivery, and Digital Access

Some of our products are marketed and/or sold with the support of Systeme.io, a third-party platform that may provide sales pages, order forms, marketing automation, email delivery, and access to digital products via a download page or customer portal. In such cases, personal data (typically identification and contact details, purchase/order details, and delivery/access information) may be processed by Systeme.io strictly to enable the purchase and delivery/access of the relevant product(s).

Provider identification: ITACWT Limited (Systeme.io), 2 Cruise Park Rise, Tyrrelstown, Dublin 15, Ireland.

We may share personal data with trusted professional service providers such as accountants, legal advisors, auditors, tax consultants and similar professionals when necessary for the regular functioning of our business, compliance with legal and tax obligations, accounting management, or the defence and enforcement of our legal rights.